Rok wins £40m contract with Inter Partner Assistance

Rok has signed a contract with Axa subsidiary Inter Partner Assistance to provide home emergency services to its UK customers. The deal is expected to be worth £40million over three years.

As a leading provider of claims management and property repair services to insurers, brokers and policyholders, Rok’s 24-hour contact centre in Mansfield will handle the service delivery across the country.

The new contract will create 50 new jobs at Rok.

Inter Partner Assistance has been offering home and property assistance services in the UK since 1986 and is one of the largest property emergency assistance providers in the financial services market.

Rok chief executive Garvis Snook said: "This contract win is a significant success for Rok's Maintenance and Improvements division and for the Group as a whole. It reinforces Rok's position as number one in the buildings insurance repairs and emergency market.”