Changes to the way that social housing is regulated have been published by the Tenant Services Authority (TSA) and the organisation is seeking the industry’s views on the proposed framework.
Former chief executive of TPAS Phil Morgan talks to Housing Excellence about the Tenant Services Authority (TSA) review. Morgan, who also had a stint as executive director tenant services at the TSA, is now an independent consultant, speaker and commentator on tenant and resident involvement.
Housing associations must find new ways of raising money so they can plug gaps caused by cuts in government spending, says the chief executive of housing's independent regulator.
A groundbreaking trailblazer programme, which has seen thousands of tenants working with 130 landlords on issues that matter most locally, has led to increased tenant engagement and understanding of what tenants want, better services and improved value for money.
The work of the Homelessness Action Team (HAT) has ended on a high note, with some significant achievements under its belt, according to the Tenant Services Authority (TSA), which will adopt the mantel of its work.
New research aims to uncover how much - or how little - social landlords in England really know about their tenants and what potential benefits they could tap into by tailoring services more closely to meet customers' needs.
The Chartered Institute of Housing (CIH) has given its full backing to the new regulatory framework for social housing, published today by the Tenant Services Authority (TSA).
Speaking at the Board Development Agency’s annual conference in Leeds, Tenant Services Authority (TSA) board member Jim Coulter urged social landlords to cut red tape and become more accountable.
