Tenant Services Authority

All change for regulation, as TSA publishes new framework

Changes to the way that social housing is regulated have been published by the Tenant Services Authority (TSA) and the organisation is seeking the industry’s views on the proposed framework.

TSA appoint new director of regulation

Matthew Bailes has today been announced as the new director of regulation of the Tenant Services Authority (TSA).

TSA’s former executive director tenant services talks about the Government’s decision to axe the regulator

Former chief executive of TPAS Phil Morgan talks to Housing Excellence about the Tenant Services Authority (TSA) review. Morgan, who also had a stint as executive director tenant services at the TSA, is now an independent consultant, speaker and commentator on tenant and resident involvement.

Housing must be more innovative during spending squeeze, says regulator

Housing associations must find new ways of raising money so they can plug gaps caused by cuts in government spending, says the chief executive of housing's independent regulator.

Blazing the trail for tenant engagement

A groundbreaking trailblazer programme, which has seen thousands of tenants working with 130 landlords on issues that matter most locally, has led to increased tenant engagement and understanding of what tenants want, better services and improved value for money.

Passing on the HAT to the TSA

The work of the Homelessness Action Team (HAT) has ended on a high note, with some significant achievements under its belt, according to the Tenant Services Authority (TSA), which will adopt the mantel of its work.

New research to show what social landlords know about their tenants

New research aims to uncover how much - or how little - social landlords in England really know about their tenants and what potential benefits they could tap into by tailoring services more closely to meet customers' needs.

Landlords get to grips with tenant involvement

Tenants are getting more involved in managing their homes according to the Tenant Services Authority and the Audit Commission.

CIH backs new social housing framework

The Chartered Institute of Housing (CIH) has given its full backing to the new regulatory framework for social housing, published today by the Tenant Services Authority (TSA).

Less red tape, more accountability TSA tells RSLs

Speaking at the Board Development Agency’s annual conference in Leeds, Tenant Services Authority (TSA) board member Jim Coulter urged social landlords to cut red tape and become more accountable.

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